Communication

7-Step Guide to Master Difficult Conversations

2021-03-26T14:56:29-05:00

Difficult conversations are uncomfortable. Yet everyone has them. A 2018 survey by the Economist Intelligence Unit says that the most significant consequence of poor workplace communication is added stress and failure to complete a project. When you consider the added stress to both you and the other person, avoiding a conversation can be devastating. How [...]

Firm Foundation in the Face of Disruption

2020-03-26T16:57:38-05:00

It’s easy to feel stressed and overwhelmed with change that disrupts all we hold as familiar in our daily activities. Yet, change is inevitable. It will always come — in different ways, in different seasons. Some more drastic and life-changing than others. It’s how we lead through change and handle the disruption that counts. Rather than [...]

Leading Through Listening

2019-12-19T18:42:28-05:00

Leadership is about leading people. It’s about people talking with each other, working together to make decisions and solve problems. To lead people, you need to communicate and develop relationships. Communication is about speaking and listening. Stuck in an Elevator At work, on an otherwise ordinary day, I got stuck in an elevator with a colleague. [...]

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